This policy was last updated on October 3, 2007

Ecoverde has created this privacy statement in order to demonstrate our strong commitment to privacy. Ecoverde is deeply committed to respecting and protecting your right to privacy and we strive at all times to keep your personal information secure. To that end, we have prepared this privacy policy to disclose and describe our information gathering and dissemination practices for this website.

General practices

• Ecoverde will not sell, rent, loan, or give your e-mail address or other personal information to anybody, and never will do so.
• Only authorized employees, with specific needs, may access your information.
• All employees are required to adhere to our strict privacy policies and any employee who violates the privacy policy is subject to termination and other disciplinary measures, up to being criminally prosecuted for their violation.

Why we collect personal information
You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy policy explains data collection and use in those situations.

What information we collect and how we may use it
There are a number of situations in which your personal information may help us give you better products. For example:

We collect information when registering for access to our knowledge base, to receive our RSS feeds or have our monthly newsletter delivered. In the event we follow up with an email or phone call to see if you require additional support we always provide the option of opting out of additional contact.

We collect information regarding customer activities on our website and wikis. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and services are of most interest to them.

We may ask for your personal information when you’re discussing a service issue on the phone with a partner, providing you access to our knowledge base, registering for a seminar, participating in an online survey, or purchasing a product.

When you interact with ecoverde, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the ecoverde products you are interested in.

We also collect information for market research purposes — such as your occupation and size of your organization — to gain a better understanding of our customers and thus provide more valuable service.

We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve ecoverde’s products.

Cookies, log files and other technologies
As is standard practice on many corporate websites, ecoverde’s website uses "cookies" and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend on each page. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications.

And we use cookies to customize your experience and provide greater convenience each time you interact with us. For example, our site uses cookies to save your username and password if you become a member and decide to use the "Remember Me" option. This means you don't have to re-enter these items each time you visit our site. You can always logout which will delete this cookie from your computer.

Users have the option of disabling cookies on their computer and we respect that right. Please note that certain features of the ecoverde website will not be available once cookies are disabled.

Like other websites we also gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Ecoverde will not use the information collected to market directly to that person.

In some of our e-mail messages we use a "click-through URL" linked to content on ecoverde websites. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the e-mail. In addition we use pixel tags — tiny graphic images — to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site.

Protection of children's personal information
Ecoverde’s websites are for use by a general audience. Ecoverde does not knowingly collect any personal information from children. While our website may be viewed by children, we do not wish to receive data from children. Ecoverde encourages parents and guardians to spend time online with their children and to participate in the interactive activities offered on the sites their children visit. No information should be submitted to, or posted to an ecoverde website by visitors under 18 years of age without the consent of their parent or guardian.

Links to Third Party sites
This website does contain links to other web sites. Please be aware that we are not responsible for the privacy practices of such "Third Party" sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. The Ecoverde Privacy Policy applies solely to information collected by ecoverde websites.

Changes to this Privacy Policy
Ecoverde will occasionally update this privacy policy. When we do, we will revise the "last updated" date at the top of the privacy policy. For material changes to this statement, ecoverde will notify our users by placing prominent notices on our websites.

Privacy contact information
For additional information contact Edouard Biot, Senior Partner, ebiot@ecoverde.ca [1]